Contact Us
One number, seven days a week. Outside business hours it reaches a person, not a message bank.
0439 143 082Referrals
Answered within two hours with a yes or a no. Send documents by email with the participant's name.
Hours and area
Referrals accepted seven days a week
Supports delivered 24 hours a day
Queensland statewide. Homes in Logan, Ipswich, the Brisbane and Wacol corridor, Townsville and Cairns. Addresses are provided on request as part of a referral.
If you need help to call
Interpreters: TIS National on 131 450, then ask for us.
Deaf, hard of hearing or speech impaired: National Relay Service on 133 677.
Both services are free, and we cover the cost of interpreting for participants we support.
Feedback and complaints
Tell us and we will act on it. You can also go straight to the NDIS Commission at any time.
NDIS Registered Provider 450249132
Member, Australasian Association of Forensic Disability
Approved to implement restrictive practices
Making A Referral.
Start a referral
Four fields to start: who the person is, what the order or condition is, and how to reach you. You do not need plan documents in front of you.
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01 · Within two hours
A yes or a no, and what we still need from you.
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02 · Within a day
A call, and where the participant is in custody, the first in reach visit is organised.
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03 · Within four days
Workers matched and the roster built around their actual obligations.